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Please arrive no earlier than 10 minutes before the class start time.

Online pre-registration 1hr in advance is required. After the online cut-off time, please call or register in person before the class start time.

Please bring a clean pair of shoes to take your class - for partner dance courses or heels/styling classes there is no need to wear dance shoes if you do not own them, any clean shoes that you are comfortable in are fine!

For more information on what to wear please check out our FAQ page

Please note latecomers arriving more than 15 minutes after the start of class will not be admitted for safety and studio etiquette reasons. Missing the warm-up portion of the class puts you at risk of being injured and also entering late disrupts the class for others. If you are running late, give us a call to be removed from the class.

All requests for refunds must be submitted in writing to dance@bazadance.com according to the cancellation and refund policies below

Drop-in classes:
Full refund to same method of payment if attendance cancelled 2 hours before class takes place. Cancellation with less than 2 hours' notice forfeits the pass.

Courses:
Full refund for course enrollment if registration is cancelled at least 24 hours in advance of first day of progressive course. Once a course starts enrollment is non-refundable  - withdrawals from an entire course once the course has begun are eligible for account credit only. No partial withdrawals are allowed with the exception of extreme personal emergency, injury or prolonged illness.
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If you're going to miss a class in a progressive course for any reason please let us know BEFORE you miss the class IN WRITING (to dance@bazadance.com) so that we may properly schedule you into a make-up class. Maximum of two make-up classes are allowed per session.
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If you cannot make it to a make-up class or a make-up class option is not available, we will convert up to two unused classes in a course pass into drop-in passes that must be used for any Baza solo dance/dance technique drop-in class within 30 days of issue.
Classes where you are marked as no-show (because we did not receive notice in writing that you would miss the class) are forfeited and cannot be claimed back for make-up classes or conversion into drop-in classes. Unused course classes will not be carried over or converted into account credit with the exception of prolonged illness or injury.

Workshops:
Full refund to same method of payment if attendance is cancelled 2 hours before workshop takes place. Cancellation with less than 2 hours' notice is eligible for account credits only.

Memberships:
Memberships must abide by the membership contract terms regarding cancellations, terminations and refunds.

Account credits:
Account credits can be transferred but are not eligible for refunds.

Purchases, socials, events:
purchases for items at the studio and tickets/admission for socials and events are final sale and non-refundable and are not eligible for transfer or account credits.

To avoid the penalty fee, all cancellations must be completed by you no less than 2 hrs before class time.

CANCELLATION FEE FOR MEMBERS: $10 fee for no-shows PER CLASS for in-studio classes.

CANCELLATION FEE FOR PRIVATE LESSONS: $50 + GST cancellation fee. No loss of private lessons from the package.

Early cancellations may be done easily through the WellnessLiving Achieve App. You can also email us at dance@bazadance.com or leave us a voicemail at 778-379-2292